Frequently Asked Questions

DusiCode is headquartered in Juba, South Sudan, at Gurei next to SSRC. We are a fully registered company operating in South Sudan, and we also serve clients across East Africa.

DusiCode has been delivering software solutions for over 4 years. In that time, we have completed 100+ projects for clients across South Sudan and the region.

Yes, DusiCode is officially registered in South Sudan and operates with full legal compliance. We can provide all necessary company documentation for procurement and contract purposes.

Custom software means software built from scratch specifically for your organization, based on your unique requirements. Unlike off-the-shelf software, custom software is built to fit your exact processes, users, and goals.

The timeline depends on complexity. Simple systems take 4–8 weeks. Medium-complexity systems (e.g., a full school management system) typically take 3–6 months. Large enterprise systems may take 6–12 months or more.

Yes, we build both iOS and Android mobile applications. We develop native apps and cross-platform apps (React Native), depending on your requirements and budget.

We use modern technologies including Python (Django), React, React Native, Node.js, and PostgreSQL as our primary stack. We choose the most appropriate technology for each project based on requirements.

For many of our systems, we offer offline-capable functionality — particularly for mobile apps and field data collection tools. We design our systems to account for connectivity challenges common in South Sudan.

The cost depends on the complexity, features, and timeline of the project. We provide detailed, transparent quotes after understanding your requirements. Contact us for a free consultation.

Yes, we typically structure payments in milestones — a percentage at contract signing, at mid-project, and at delivery. We can discuss arrangements that work for your organization's budget cycle.

Yes, we provide dedicated post-delivery support for all our systems. We offer warranty periods for bug fixes, as well as ongoing maintenance and support contracts for continued technical assistance and updates.

Yes, training is a core part of every project delivery. We provide comprehensive user training for all staff who will use the system, as well as administrator training and user manuals.